Privacy Policy

        Effective Date: 04.05.2025

        Company Name: BM Oils (A division of Balan Oil Mart)

        Website: www.bmoils.in

        At BM Oils, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. By using our platform, you agree to the terms outlined in this policy.

1. Information We Collect

       We may collect the following types of information:

a. Personal Information

• Full Name
• Mobile Number
• Email Address
• Billing and Shipping Address
• Purchase History and Preferences

b. Non-Personal Information

• Browser Type and Version
• Device Details (mobile or desktop)
• IP Address
• Date and Time of Visit
• Cookies and Web Beacons

2. How We Use Your Information

          We use your information to:

• Fulfill and deliver orders
• Improve our website and services
• Send order updates and promotional messages
• Provide customer support
• Personalize your shopping experience
• Ensure security and prevent fraud
• Meet legal and regulatory requirements

3. Sharing of Information

         We do not sell or rent your personal information. However, we may share it with:

• Trusted service providers (e.g., courier partners, payment gateways)
• Legal or government authorities when required by law
• Affiliates and partners for legitimate business purposes
• Marketing agencies for promotional communication (with your consent)

4. Cookies and Tracking

           We use cookies and similar technologies to:

• Remember your preferences
• Enhance website performance
• Analyze website traffic
• Show you relevant offers and content

           You can choose to disable cookies in your browser settings, but this may affect your user experience.

5. Data Security

          We follow industry-standard practices to secure your data using:

• Firewalls and encryption
• Secure Socket Layer (SSL) technology
• Restricted access to sensitive data
• Regular system scans for vulnerabilities

         While we take utmost care, no online transmission is 100% secure. You are also responsible for keeping your credentials confidential.

6. Your Rights

           As a user, you have the right to:

• Access, correct, or update your personal information
• Opt out of marketing communications
• Withdraw consent for data usage (may limit access to certain services)
• Delete your account (some data may still be retained for legal obligations)

         To exercise these rights, please email us at enquiry@bmoils.in.

7. Data Retention

         We retain your information:

• As long as your account is active
• For business purposes like customer service and compliance
• As required by applicable law (GST, FSSAI, etc.)

8. Third-Party Links

           Our website may include links to external sites. We are not responsible for the content, privacy, or practices of those websites. We recommend reviewing their policies before interacting with them.

9. Children’s Privacy

           BM Oils does not knowingly collect personal data from individuals under the age of 18. If we learn we have done so unknowingly, we will delete it promptly.

10. Policy Updates

              We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Effective Date” at the top. We encourage you to review it regularly.

11. Contact Us

             If you have questions, concerns, or complaints regarding this Privacy Policy, please contact:

             BM Oils (Balan Oil Mart)

             Email: enquiry@bmoils.in

             Phone: 9597345388

             Location:  56, Paikadai Street,Gandhi Market,Trichy – 620008.